Need assistance or information?

Do you have commercial or technical query? Do you need a quote or to request an intervention? The OVH advisors are here to help.

Create a customer account

Need help to place an order?
OVH will provide you with email or phone support

0333 370 0425

Monday to Friday, 9am to 6pm. Local call rate.

Do you want to ask us a technical question?
Contact our team of dedicated advisors

Can you no longer access your website? Is your server down?
Get in touch with the OVH experts by phone or by opening an incident ticket.

To deal with an incident, OVH will carry out a diagnostic.
If the diagnostic reveals that the incident is OVH's responsibility, the incident will be resolved as part of your service guarantee.

If this is not the case, your diagnostic may be accompanied by a quote, and you will be charged £20.00 ex. VAT.

VIP Support: faster response times, an individual approach

You rely on OVH's services to keep your business running. You need a quick response, both for incident management and commercial/technical queries.

Do you need direct access to OVH experts who understand you and your business and can provide tailored solutions?

If you need assistance with your dedicated infrastructure, hosting or emails, VIP support can meet all your needs. This service costs £43.00 ex. VAT/month*, regardless of the type or number of products which you currently have. This support continues automatically when you order new products.