Click here to find our various email setup guides.

This guide will help you familiarise yourself with the RoundCube webmail.
Select your need on the left menu if necessary.

Where and how to connect to RoundCube webmail?


Via the site

Visit the site and click the "Webmail" in the top right.

Connect to the Interface

Enter in your email address and password and click on "Login".

Discovering the interface



Once connected to your email account, you have access to your inbox and sent messages.
In the left column you can find the main folder of your email account: messages sent and received.

In the same column under footer, are access to folder settings and Quota of your email account.

In the right part, you can easily view all the emails and see the following information:

  • The sender
  • The subject
  • The read or unread message status
  • Any flags made ​​to the message
  • The size of each email
  • The presence of attachments (column with paperclip far right).

By default, some columns do not appear. This is the case of the priorities assigned to e-mails. To change this, you must change the display with the option shown below.

Display options and sorting

To access this option, click on the gear icon on the top left side of the main frame of your e-mails, to the left of Subject, as shown below.

In this option, you'll be able to:
  • Add Columns to display (priority mails, etc.).
  • Select the column on which the sort will be done by default;
  • Select the sort order (ascending or descending).

Once you have made your selections, confirm by clicking "Save".

Email options

Webmail RoundCube handles very well the main options for emails (read receipts, marking, attachments, protection of privacy).
The following screen shot offers a comprehensive overview of all these features.

The number of unread emails appears in a in the left column to the right of Inbox.

An unread email appears bold on the right side.

For each message you can:
  • Reply: allows you to reply directly to the sender;
  • Reply to all: allows you to directly respond to all emails on the "To" and "Copy";
  • Forward: allows you to transfer the selected (x) corresponding email(s) of your choice;
  • Delete: allows you to semnd the selected to the "Trash";
  • Junk: allows you to move the selected messages directly in to the spam folder (junk email). Mark it as spam;
  • Mark: for this option. see next paragraph ;
  • ...More: for this option. see next paragraph.

If message is marked as follow (see option below), a red flag appears in the column followed.
If the email has a priority one (highesthigh) upward or downward arrow (low) is displayed.
If one of your contacts calls for a read receipt The sender of this message has asked to be notified when you read this message. Do you wish to notify the sender? (see capture below).

Mark a message

When you click the "Mark", you get this pop-up menu.
So you can mark a message, remove a mark as unread and declare a message has been read. This option also works (and especially) to select multiple emails.

These options are useful to highlight some of your emails.

... Plus

When you click the "More ...", you get this pop-up menu.

You can then:

  • Print this message: opens the message in a new window and offers printing;
  • Download: allows you to download to your computer e-mail format.eml ;
  • Edit as new: allows you to edit an email preserving its original layout;
  • View source: displays the full source of the message. Very useful when you are asked for headers!
  • Open in a new window: allows you to open the message in a new window (useful for viewing / open multiple messages at a time)



Access settings

You must be logged in to your email account on webmail RoundCube to access this feature.
To access the settings of your email box, click the gear at the top right.

Settings - Preferences


User Interface

After clicking on the gear you will land directly on the User Interface .
In this interface, you can change various elements such as language, date and time formats and the theme of the interface.

For other options, see below against.

For other options, see below against capture.

Mailbox View

In Mailbox View, you can change the number of emails displayed in the interface to generate fewer pages for example if you have a large number of e-mails. You can also choose not to display the preview email interface and display only when double click or in a new window.

For other options, see below.

Displaying messages

In Displaying messages, you can choose to display (HTML or not, remote images, the character encoding) in your emails.

For other options, see below.

Composing messages

In Composing messages, you can choose different items related to writing your e-mails, as the format of writing, receipt, distribution, the font, etc..

For other options, see below.

Address book

In the Address Book, you can choose the address book to use by default (if several address books were created) as well as options sort and display the contacts.

For other options, see below.

Special folders

In Special Folders,you can set where to place emails to be considered Drafts, Sent Items, Junk and emails that go to Trash.

For other options, see below.

For creating custom folders, please refer to paragraph Folder settings

Server Settings

In Server Settings, you can set the deletion of emails on the server (from the Webmail).

For other options, see below.
Example of deleting:
You no longer receive e-mails. Your mailbox is almost full or overquota. You want to delete emails to "do maintenance" and receive your emails again. However, you encounter an error message that prevents you from deleting the desired messages.
What's going on?
When deleting an e-mail, it is first copied into the trash before being deleted from the inbox (invisibly to the user). However, the box is already full, the copy is not possible, hence the error message!
How to fix it?
In this interface Server Settings, select "When moving messages to trash fails, delete them." You can now delete emails without any problems.

Settings - Folders


Create a folder (1)

To create a custom folder and keep messages separate, click the "+".

Create a folder (2)

Here we create the folder"Test OVH", it will be placed in the INBOX and viewing will be emails in list mode.

The folder"Test OVH" will be created in the inbox.

Click Saveto validate the creation.

Create a folder (3)

We see that The folder has been created.

It appears with:
. Drafts : Drafts ;
. Junk : Junk ;
. Sent : Sent ;
. Trash : Trash ;

all are ofINBOX.

Edit - Delete Folder

Deletion (with emails in the folder when deleting) or editing a folder is also very simple.

To proceed with the removal, select your folder and click the gear at the bottom of page. You can either: delete the folder or empty the folder. You can also see storage space usage (in percentage).

To change the folder, simply click on the relevant folder. You can then change the folder name, the parent folder, the display type and can see the number of messages and the present size by the emails in the selected folder. Link "Click for file size" allows for the calculation of the size of these e-mails (when the number is greater than 0).
/!\ The native elements : Inbox, messages and Trash can not be changed, as you can see in the screenshot below.

Properties of the main folders

As mentioned above, records Inbox, Sent, Trash and cannot be changed.

You can change the display mode from the list. 2 options are "List" and "Threads".

Settings - Identity


Create a signature

To set up a signature that will appear systematically in each of your mails, go to Settings and Identities. E-mail address from which you are connected to Webmail.

Click it and then enter the items you consider essential to your signature. By default, Display Name and Email are already filled.

Others can serve you if:

. Organization : You want to register your company, association, or other entity of your choice;
. Reply : you want the caller to respond to another email address that you wrote with him;
. Bcc you want to copy a hidden e-mail all your items;
. Default : you have created one or more identities (signatures) and wish it the default for your emails;
. Signature : You want to customize the footer of your emails (name, position held, phrases, images ...);
. Signature HTML what has been specified in Signature contains HTML and / or you want it to be compatible with the mail client of your correspondent.

Click Save to confirm the change of the main identity.

To insert the signature associated with this identity, refer to the section Insert a signature in HTML format.

Develop a signature with a picture (1)

This step requires that the image is hosted on a server (with OVH Hosting or other).

To place an image on your OVH, please follow the guide available here.

By checking Signature HTML WYSIWYG* editor appears as shown.
Click on the square HTML to open the window that allows you to insert HTML code.
To add an image you can add the following code:

<img src="url-of-the-image-hosted" border="0" alt="text-if-my-image-is-not-posted-" />

Click Update to accept the changes and different additions.

* WhatYouSeeisWhatYouGet.

Develop a signature with a picture (2)

After validation of the update, the image is displayed correctly in the editing of the signature area.

You can also edit the text using different options for bold, italic, underlined, strikethrough treatment paragraph alignment, font, size and color of the writing [/green font] etc..

For other options, see below against capture.

Once you are finished, click Save, the "The backup was successful" appears.

To insert the signature associated with this identity, refer to the section [url= #SIGNATURE]Insert a signature in HTML[/url] format.

New identity/signature (1)

You only get one e-mail address (Start offers 10M) or only want to handle one in terms of Webmail and items, you can create additional identities and/or signatures.
You can send messages from another email account, without showing from your email address.

The example presented here is the following:
I have an email, I want to send emails as no-reply@ovh.netbut do not want to the e-mail account to be via Webmail.

In Identities, click the "+"[/ green] to add a new identity.

New identity/signature (2)

In the example below, I am about to create an identity named OVH Guides. It is linked to, address that I want to show on my correspondents. When they respond to my messages, the response will be sent to the address personalise my signature (optional) and clickSave.

Once registered, my new identity <>OVH Guides appears in the identity column.

To insert the signature associated with this identity, refer to the section Insert a signature in HTML format.

New message


Go to writing a new message

To write a new message, click Compose .... If you do not see this button (you are in the settings or address book), click the white envelope (email) on the top right. Then you will find this button.


You clicked on"Compose ...".
You will then enter detao;s to write your e-mail such as adding contacts from the Address Book, Attachments and Signature to the message.

So you can find your saved contacts by clicking on the types of copies that you want to assign their address:
  • To + : add your contact as direct recipient;
  • Cc + : add your contact as corresponding single copy;
  • Bcc + : add your contact as hidden corresponding copy. Other recipients of the e-mail will not see those in Bcc.

Insert a signature in HTML

To insert a signature in HTML (as seen above in the section Identity), , simply select the Type Editor : HTML (see the. capture below).
Then click Signature (top button with the pencil) to insert. The picture included in the signature appears.

1. From the dropdown menu, you can choose the desired identity if you have created (see section Identity);
2. You can define your/your recipient(s) here the.
3. You can click here to add a corresponding single copy or blind copy option "Reply" or "Forward to";
4. Enter here the subject of your message.;
5. Use the WYSWYG* editor here to format the content of your message.

* WhatYouSeeisWhatYouGet.

Send the message

To send your message, click the Send button (shaped like paper plane).

Receive messages

The previous item was made to (himself).
Here is how the received email that it was therefore sent.

If the email is not received automatically, you can click on "Refresh" at the top left (opposite horizontal arrows).

We see that the sender is OVH Support and the signature is displayed correctly.

Add Attachment (1)

To attach/document(s)(PDF, Office, picture ...) from writing your message, you simply click on "Attach" top in the banner (the button with clip).

Note that the button "Attach a file" is available to the right of writing your message. You get the same added document window (see screenshot below) from your computer by clicking on the clip.

The last possibility (see capture below) is to simply drag and drop from your file explorer on your computer the area provided for this purpose at the "Attach a file" zone.

Add an attachment (2)

If you do not drag and drop, but you click on clip or "Attach a file" , the following window opens to load the file desired.

Here we decided to attach the file MaConfig_win. Once selected, click Open.

Add an attachment (3)

Clicking Open, the following screen appears with the selected file name. From here, you can adding this file or add more by clicking the "+" .

Click Forward once your selection is complete.
/!\ As shown above against the capture, the maximum size for an attachment via webmail is 20 MB.

Using the Address Book


Organise your Address Book

Depending on your needs, your company and your life, it can be very useful to organise their the book with folders (groups of contacts).
In this example using the address book, we will create two groups to illustrate our different examples.
In this example using the address book, we will create two groups to illustrate our different examples.

To begin, click the icon RoundCube Address Book (figure at top right) to access the interface below cons.

To put all the contacts that are related to the OVH guides, we decided to create a group called "Guides".

To do this, click the "+" at the bottom left to create a group of contacts.

The cursor automatically moves to name input area.

Note that it is quite possible to create contacts in the "group" created by default (personal addresses) without having to create a new contact group.
To do this, simply click the "+" at the bottom of the second column ( Create a new contact).

Operations on contact groups

Once your group is created, you have access to features related groups.

So you will find:
  • Rename Group ;
  • Delete Group ;
  • Save Search (active when you do a search on a group);
  • Clear search (active when you do a search on a group).

Add a contact, Part 1 - Properties

To add a contact to the group"Guides",
it is first necessary to click the "+" the second column (column contacts) ensuring you have selected the first group (must be highlighted compared to other groups).
You can see at the same time we added a group "Support".

Click Add to inform your contact information in four different areas:
  • General Part: you will be able to add name, company, etc.. ;
  • Properties : where you will add different email addresses, phones, etc.. (a dropdown with "Add Field" is available under Address);
  • Personal information: where you will be able to enter the date of birth, sex, maiden name, etc.. ;
  • Notes: where you will be able to enter the information about your contact.

For General Part, you can see below the possibilities:
  • Prefix
  • Middle Name
  • Suffix
  • Display Name
  • Surname
  • Organization
  • Service
  • Function

Once you have entered the information, click "Save".

Add a contact, Part 2 - Personal Information

You can see below the few additions toGeneral Information (Prefix, Name, Surname, Nickname and Organisation) using the drop down menu "Add a field ...".

Notice here the "Personal Information" section presented in the above paragraph, as well as the drop down menu allowing to add additional fields.

If you have entered the information, click "Save".

Add a contact, Part 3 - Notes

The "Notes" section is a simple input box where you can add all kinds of annotations related to the contact.

If you have entered the information, click "Save".

Add a contact, Part 4 - Avatar

If you want to add/associate a picture/photo to your correspondent (avatar), know that you can very simply as follows and as shown in the screenshot below.

Click "Add", then the window that opens, click "Choose a file". Load the file you want from your computer, confirm your choice.

Once back on the interface below, click "Transfer" to validate the adding of the image.

Add a contact, Part 5 - Finalisation

The Image is added, the email as well as the information needed to contact are also indicated. It is possible to save the addition of the contact by clicking "Save".

You change the image by clicking "Replace" button.

Add a contact, Part 6 - Verification

When the contact is saved, the message "successful saved"[/ orange] will confirm this.
You can then check the record of your contact by clicking on thes name in the contact list (having selected the right group in advance or having searched).
By default, the property tab is active and displays the information entered in this section (see Part 1).

Once a contact is created in a group, it is possible to remove the clicking the icon at the bottom of the column of contacts (characters with "-") .

Modify a contact

You are of course possible to edit a contact.

To do this, select contact concerned, then click "Edit contact" at the top right.
You will have access to all information into editable mode.

In the capture below, we clicked on the "Groups" tab to display the groups to which the contact belongs.

In this tab, you can add a contact to a group by checking the corresponding box.

You can also drag and drop your contacts to move them into the right groups.
The tab "Groups" will be updated.

Do a search

You want to search through all your contacts. Click "Advance" in the banner above.
Then all possible fields will appear to allow you to perform a search.

Enter your search fields and click "Search" (the button is hidden here and just below "IM ... ").

Export your address book

You want to recover all your existing contacts from your RoundCube webmail through a file export your address book.

To do this, click the "Export" in the upper part.

Clicking on a rcube_contacts.vcf is generated and is available for download.

Import an existing address book

You used to work, manage your contacts with another email program and have managed to export your contacts. It is possible, to import your contacts by clicking "Import" to the left of "Export".

The only format allowed the extension is Vcf. However, the import addresses from data formats vCard or CSV (fields separated by a comma) is supported.

The interface appears below.
Click "Browse ..." to load the file vCard or CSV that contains your address book to import.

You have the choice of replace the entire address or not book.

Once this is entered, click "Import" and importing your book begins.