Dedicated Server: FS-MAX

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CPU:  Intel  2x Xeon E5-2620v3 - 12c/24t - 2.4GHz /3.2GHz
RAM:  64GB DDR4 ECC 1866 MHz
Services included with your server
  • 500 GB of storage space

    Service available in the datacentre containing the server, or otherwise in the nearest datacentre (Location is specified when the service is activated)

  • Control Panel
  • API
  • Root access to the server
  • Access via the KVM/IP graphic console
  • Anti-DDoS Pro included
Support and SLA
Network
Hardware
Operating systems

Premium Add-ons

Load Balancing IP
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Extended Backup Storage
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Additional bandwidth
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NAS
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VIP Support
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Need help?

Professional support included

Customer service

Call us on 0333 370 0425
Monday - Friday 9:00am to 6:00pm

You can also contact us by email

Incidents

Call us on 0333 370 0425

*Local call rates apply.

Guarantees and SLA

Guaranteed availability (SLA) rate is at 99.95%. The Level 1 Response Time (GRT1) with no need for custom diagnostic is one hour. The Guaranteed Recovery Time (GTR2) is GRT+2 hours, i.e. 3 hours in total. The Level 2 Guaranteed Response Time (GRT1) with mandatory custom diagnostic is 12 hours.

Refunds

Penalty refund is 5% per hour of delay. The maximum penalty is 100% per month. The refund will be done by recrediting a percentage of the monthly unit price (before VAT) of the server based on the Guaranteed Recovery Time and tickets opened by the customer.