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VIP Support: more closeness and more responsiveness.
The activity of your business depends on OVH services. You want a quick reaction, both for incident management and commercial/technical queries.
You want to be in touch with unique contacts who know you and help you find the best solutions for your needs?
Whether it's about your dedicated infrastructure or the hosting of your website, emails, or the management of your telephony, OVH VIP Support meets your expectations.
The service costs £43 ex VAT per month*, regardless of the type or quantity of products you currently have. On the other hand, it applies automatically to new products that you order thereafter.
| OVH | VIP Support | ||
|---|---|---|---|
| Commercial + Techncial Support | |||
| Telephone + Email (Working hours) |
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| Appointed commercial advisor and technical advisor |
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| Incidents | |||
| Telephone + Email (24/7) |
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| Priority treatment | |
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| Interventions outside the guarantee | |||
| Standard treatment from Monday to Friday from 9am to 6pm. |
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| Quotation | £20.00 | Free | |
| Urgent treatment 24/7 |
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| Support < 15 min |
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| An administrator contacts me by telephone | |
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| Quotation | £232.00 ** | ||
| Prices | |||
| Included | £43.00 /month * | ||
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Contact us Sign Up |
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** : sum corresponding to the first hour of work (including URGENT diagnostic treatment, specifications and all or part of the resolution if it is accepted)
