Technical support
Your commercial requests - Further information
Your technical questions - Further information
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2 levels of support in OVH
Support - 1st level
OVH is committed to informing the customer about his order as it unfolds. OVH is committed to checking the correct operation of the characteristics of the Service. OVH is committed to curing the dysfunctions concerned with its exclusive responsibility.
Support - 2nd level
OVH places documentary resources at the disposal of the customer. Subject to availability, OVH is committed in communicating to the customer the documentary resource most relevant to its problems. OVH will endeavour to update its documentary resources regularly.