Monitoring 24/7

Ovh is the only host in Europe, that has teams of technicians in the datacentre 24/7 every day of the year. A servers monitoring system (ICMP) monitors all servers dedicated to all customers. If a fault is detected, an intervention is automatically programmed and a follow up email is automatically sent to the customer with all information on the progress of the ticket.

SLA

If your server becomes unavailable, Ovh guarantees intervention and repair time on levels 1 and 2, from 30 minutes to 4 hours, 24/7. The availability of the network is 99.9%, 99.95% and 99.99% monthly. In case of non-compliance with the SLA, penalties are automatically calculated.

SLA Premium bandwidth

According to the number of servers, the customer gets a guaranteed bandwidth of 100Mbps minimum and up to 1Gbps.

Ecologicaly Cooled Energy Saving Datacenter

Since 2004, Ovh remains the only host in the world to have set up an industrial water cooling system for all dedicated servers (40,000 in our datacentres). The electrical power required to run the air conditioning has been reduced by 60%. In 2008, Ovh developed the EcoRooms which enabled a reduction of 90% of the energy required to run the air conditioning of the datacentre. Ovh is the only host in the World, which provides an "Ecologicaly-Cooled Energy Saving datacenter" technology, which devotes less than 10% of the total energy of the datacentre for cooling. The remaining 90% of energy is needed to power servers. Thanks to the 45nm processors power, the electric consumption of a server has been further reduced by 30% while increasing computing power by 30%. Respect for the environment is a very important axis of technological development at Ovh. In 2009, Ovh will innovate by proposing new hosting solutions of dedicated servers which are currently being tested.

FTP Backup

Each server has an FTP backup space located on a geographically different site.

Components guaranteed for life

Each component of the dedicated servers are guaranteed for life. In case of a defective part, they are replaced for free and for life.

Management interfaces

Put on your server your favourite management interface: Plesk, Webmin, Yast 2, Proxmox, VMWare...