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Payment methods in OVH

• Credit cards
• Cheques
• Money order
• Prepaid account
• Bank transfer

Order procedure in OVH

• First order
• Realisation time
• Invoicing
• Renewal

First order

As a new customer of OVH you need to create nichandle (customer ID) using the form available here: I'm a new customer . This Customer ID, allows you to log in to our manager and order your service (please check your personal information twice). Your home and email addresses must be valid. It is our only way to contact you.
If you want to change your contact addresses, enter the Manager, Click Personal data then Update in the Menu on the left.)

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Realisation time

You order is accepted and sent for filling after we receive the payment. You will get a confirmation email and an invoice will be generated after order fulfillment (in most cases within 24 hours of receiving money). Realisation time

Domains Web hosting Dedicated servers Registration: 24 - 48 hours Renewal: 1 hour Transfer from the other registrar to OVH: depends on the registrar (3 to 10 days) Installation: 1 hour Renewal: 1 hour Set up: 24 hours (according to the number of available servers)

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Invoicing

All the orders and invoices are available in the Manager all the time the Manager click the 'Invoices' icon. You don't need to contact our Customer Service Panel to be able to print them at anytime: Save your time!

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Renewal

To renew all services, it is necessary to place an order. You may do it in two ways:

• Directly via renewal site, available at OVH Homepage. It is a quicker and simpler method as it does not require your password and Nichandle.

Unfortunately you cannot change your service for another one (you need to stay with the same service), and for foreigners VAT will be added

Every change of hosting service or payment from abroad should be conducted in the Manager.


• Via Manager

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